Let us know what we can do for you.
You can reach us by phone, mail or email. We are here to help with your banking needs, and are dedicated to providing you with a more personal approach to banking.
Please call 1-800-455-2275
Monday - Friday 8:00 a.m. to 6:00 p.m.
Saturday 8:00 a.m. to Noon(Central Time )
Our secure email service has changed. To send a secure email to Montgomery Bank, we, first, ask that you please send an email to our Customer Service department (firstname.lastname@example.org) requesting that a secure email communication method be setup with you or simply contact our customer service center at 1-800-455-2275 for assistance. Our Customer Service department will send you a secure, encrypted email. As you reply to this email, your response back to Montgomery Bank will be encrypted and secure.
Caution: Normal, unencrypted email should not be considered as a secure method of communication. We ask that you NOT include confidential information including account numbers, passwords, social security numbers, etc., in the emails you send to us. To discuss confidential information, please stop by any Montgomery Bank location or call us at 1-800-455-2275 Monday through Friday between 8:00 a.m. to 5:00 p.m. or Saturday 8:00 a.m. to noon (CT). The bank assumes no responsibility for interception of confidential information you send in an unsecured (unencrypted) email message.
Our Customer Service chat associates are available Monday through Friday 8:00 a.m. - 6:00 p.m. Central Time and Saturdays from 8:00 a.m. to noon. The Personal and Business eBanking chat service representatives are available Monday - Friday from 8:30 a.m. to 5:00 p.m.
Montgomery Bank Customer Survey
We appreciate your business and strive to provide Easier and Friendlier financial solutions for all of our customers. We would appreciate your feedback on the service you have received with our bank by completing a brief Customer Service Survey. Thank you in advance for your time!
*Lost ATM/Debit CardsUnder federal law, you can reduce your financial liability for unauthorized use of your Montgomery Bank, ATM Card or Debit Card by reporting the loss of your card immediately after you are able to detect that the card is lost.
To legally report the loss of your Montgomery Bank ATM Card and/or Debit Card during regular banking business hours, you must call Montgomery Bank at 1-800-455-2275. To legally report such loss AFTER regular banking business hours, you must call the 24-hour Hotline at:
1-800-264-5578 (Domestic inside U.S.)
Call Collect 701-461-0621 (International; outside US. This includes Canada and Mexico)
Lost Credit Cards
Please call 1-800-558-3424 to report a lost or stolen consumer credit card. To report a lost or stolen business credit card, please call 1-866-552-8855.
To report a lost or stolen Payroll Card, call 1-877-755-1474 or visit paycardconnect.com